+33 (0) 768 823 370

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01 84 80 85 24

07 68 82 33 70

Livraison gratuite sur toutes les poupées, payez en 4 fois sans frais avec PayPal

Free shipping on all dolls. Pay in 4 interest-free installments with PayPal or by bank transfer.

07 68 82 33 70

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Privacy and Data Protection Policy

1. Data Collection & Usage

We collect and process personal data only when necessary to fulfill your order and provide our services. This includes:

Identity & Contact Data: Name, shipping address, billing address, email, and phone number.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: IP address, browser type, and location for security and fraud prevention purposes.

2. Legal Basis for Processing

In accordance with the General Data Protection Regulation (GDPR), we process your data based on:

Contractual Necessity: To manufacture and deliver your custom-made dolls.
Legal Obligation: To comply with tax, accounting, and anti-money laundering regulations.
Legitimate Interest: To ensure the security of our website and prevent fraudulent transactions.

3. Data Security & Payment Processing

We do not store your full credit card details on our servers.

All payment transactions are processed through encrypted, PCI-DSS compliant payment gateways.
We use industry-standard SSL/TLS encryption to protect your data during transmission.
Access to your personal data is strictly limited to employees and partners (e.g., shipping carriers) who need to know that information to provide services to you.

4. Data Sharing & Third Parties

We only share your data with essential third parties:

Logistics Partners: To ship your order to the correct address.
Payment Processors: To authorize and complete your transaction.
Customs Authorities: When required for international shipping.
We never sell your personal data to third parties for marketing purposes.

5. Your Rights (GDPR Compliance)

Under European law, you have the following rights:

Right of Access: Request a copy of the data we hold about you.
Right to Rectification: Ask us to correct inaccurate information.
Right to Erasure ("Right to be Forgotten"): Request the deletion of your data (subject to legal retention requirements for tax/audit purposes).
Right to Object: Object to processing based on legitimate interests.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations (typically 10 years for accounting and tax records in accordance with EU regulations).

7. Contact Information

For any privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer at [[email protected]]. Alternatively, you may submit your request directly via our Contact Form. We aim to respond to all data-related inquiries within 30 days in accordance with GDPR requirements.

Privacy and Data Protection Policy

1. Data Collection & Usage

We collect and process personal data only when necessary to fulfill your order and provide our services. This includes:

Identity & Contact Data: Name, shipping address, billing address, email, and phone number.
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: IP address, browser type, and location for security and fraud prevention purposes.

2. Legal Basis for Processing

In accordance with the General Data Protection Regulation (GDPR), we process your data based on:

Contractual Necessity: To manufacture and deliver your custom-made dolls.
Legal Obligation: To comply with tax, accounting, and anti-money laundering regulations.
Legitimate Interest: To ensure the security of our website and prevent fraudulent transactions.

3. Data Security & Payment Processing

We do not store your full credit card details on our servers.

All payment transactions are processed through encrypted, PCI-DSS compliant payment gateways.
We use industry-standard SSL/TLS encryption to protect your data during transmission.
Access to your personal data is strictly limited to employees and partners (e.g., shipping carriers) who need to know that information to provide services to you.

4. Data Sharing & Third Parties

We only share your data with essential third parties:

Logistics Partners: To ship your order to the correct address.
Payment Processors: To authorize and complete your transaction.
Customs Authorities: When required for international shipping.
We never sell your personal data to third parties for marketing purposes.

5. Your Rights (GDPR Compliance)

Under European law, you have the following rights:

Right of Access: Request a copy of the data we hold about you.
Right to Rectification: Ask us to correct inaccurate information.
Right to Erasure ("Right to be Forgotten"): Request the deletion of your data (subject to legal retention requirements for tax/audit purposes).
Right to Object: Object to processing based on legitimate interests.

6. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations (typically 10 years for accounting and tax records in accordance with EU regulations).

7. Contact Information

For any privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer at [[email protected]]. Alternatively, you may submit your request directly via our Contact Form. We aim to respond to all data-related inquiries within 30 days in accordance with GDPR requirements.

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